FREQUENTLY ASKED QUESTIONS

1. Who are Thankyoudriver Taxi Service?

We are local South Shields taxi company, owned and managed by local experienced taxi drivers. We are one of the newest taxi companies in South Tyneside but as taxi drivers we have a wealth of knowledge and experience, offering a complete taxi service throughout the South Shields area and beyond, offering customers a reliable 24/7 taxi booking service that they can trust.

2. How do book taxi ?

Good question, there are a few methods you can use to book a taxi:

Why not call us on 0191-4070007.

Email us on admin@thankyoudriver.com and we will get back to you as soon as possible.

Online taxi booking service by clicking here.

Contact us through our website form here.

3. What are the different modes of payment you support ?

Payments can be made by cash, credit card including Visa, Master card, American Express, or any other credit or Debit card through PayPal. Also you can pay by setting up an account and booking online

4. Do you give out receipts ?

Indeed we do, we understand that a taxi can be a deductible expense, so just ask your driver for one and he will be more than happy to write one out for you at the end of your journey

5. Can i hail a Thankyoudriver Taxi off the street ?

Yes you can, because our company runs taxis that also work the local taxi ranks, you can book the taxi first through our taxi office on 0191-4070007 and wait for your taxi driver to come and pick you up.

6. When will I receive the online confirmation for my taxi booking?

In 24 hours maximum you will receive the confirmation of your booking. You need to confirm receipt of our email to formalise the hiring of service. If you can´t find the confirmation of your booking in your inbox, it might be because your server has wrongly placed it in the SPAM folder.

7. When when and how can make my return booking?

You have 3 simple options:

  1. Tick the appropiate box when making the booking.
  2. When reaching your destination, agree with the driver the pick up time and place  (if it’s an airport transfer, we keep a close eye on airport arrival times in case of delays or early landings). Note Do for forget your flight number/time/date.
  3. You can book us the day before your return flight take off via email, on phone,  WhatsApp or from our booking page at www.thankyoudriver.com (In this latter option, we can not guarantee availability if not 24 hours before).

8. What are your promotional offers?

We offer special set fare deals to Newcastle Airport £26.00 and to Newcastle Central Station £20.00 from South Shields, Also the same offer for the return journey.

T&C’s apply:-

1-4 passengers and 1 pick-up/1 drop-off only.

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